Follow the guided steps
Estimated time: 2-3 minutes. The more dates, reference numbers and details you add, the stronger the final AI prompt will be.
Most popular UK requests
Click one option to automatically prepare the assistant with suitable settings. You can still edit everything afterwards.
Choose your document setup
Use the dropdowns to pick the action, department, issue and document type. These use the same options as before, but they are quicker and easier to scan.
This tells the AI whether you need a new letter, reply, appeal, complaint, statement or explanation.
This helps the AI use the right wording, context and official style.
Select the issue that best matches your situation.
This explains what kind of document you want the AI to create.
Tell us what happened
Write the facts in your own words. Include who was involved, what happened, what has already been done and why you need help.
What would success look like?
Tell the AI what outcome you want. This could be a repair, refund, reconsideration, apology, investigation, appointment, support or compensation.
Choose letter strength
Letter strength controls how direct the wording should be. Professional is recommended for most users.
Optional information
Add extra details if you have them. These are optional, but they often make the final document stronger.
Add dates only if they matter, such as incident dates, decision dates, appointment dates, deadlines or previous contact dates.
Add council, NHS, HMRC, DWP, housing, school, police, case or complaint reference numbers if available.
Select how quickly the issue needs attention.
Choose the language for the final AI response.
Letters, emails, screenshots, PDFs, Word documents or photos. This page records the file names for the prompt, but ChatGPT will need the files uploaded separately after opening.
AI recommendation
This updates based on your selections.
Case completeness
A higher score means a stronger prompt.
Review & generate
Check your case summary, generate the professional prompt, then open it in ChatGPT.
AI instructions being sent to ChatGPT
This is the professional prompt that ChatGPT will use to create your letter or document.